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v1 (Current)v2 (Platform v2)
Platform Migration
v1 (Current)v2 (Platform v2)
Terms & Abbreviations

Hybrid Accounts

Hybrid accounts in your 1NCE Customer Portal​

A Hybrid Account allows you to manage both your existing SIM cards on the 1NCE Platform 1.0 core network and any new SIM cards shipped after October 1, 2026, on the 1NCE Platform 2.0 core network within a single account. All SIM cards — existing and new — can be managed in one place through the 1NCE Platform 2.0 Portal and application layer. Therefore, your legacy 1NCE Platform 1.0 Portal will no longer be accessible, as all functionality is provided through the 1NCE Platform 2.0 Portal.

Integration updates​

As part of the transition to the 1NCE Platform 2.0, there are three main integration points that require your attention: API, Data Streamer, and VPN. While your existing integrations will mainly continue to support your current SIM cards, an upgrade is required to fully support SIM cards on the 1NCE Platform 2.0.

API​

API users will be migrated to the 1NCE Platform 2.0 Portal application. With API v2, you can access and manage both your existing SIM cards on the 1NCE Platform 1.0 core network and new SIM cards on the 1NCE Platform 2.0 core network. Your most important current v1 API calls will continue to work for existing SIM cards until the end of the year. To avoid any disruption, we recommend upgrading to API v2 as soon as possible. See Management API Migration.

Data Streamer​

Your current Data Streamer will continue to provide events and data for your existing SIM cards. However, to receive events and data for SIM cards ordered after October 1, 2026, you will need to upgrade to Data Streamer 2.0. This version supports both existing SIM cards on the 1NCE Platform 1.0 core network and new SIM cards on the 1NCE Platform 2.0 core network. See Data Streamer Migration.

VPN​

Your current VPN will continue to support your existing SIM cards. However, to send and receive data for SIM cards ordered after October 1, 2026, you will need to upgrade to VPN 2.0. The new VPN endpoint supports both existing SIM cards on the 1NCE Platform 1.0 core network and new SIM cards on the 1NCE Platform 2.0 core network. To avoid any disruption, we recommend upgrading to VPN 2.0 as soon as possible. See VPN Service.

Rollout schedule​

TenantHybrid accounts available
1NCE Inc.August 2026
Other tenantsLate October 2026

From October 1, 2026, the 1NCE Platform 2.0 is the default for new orders on 1NCE Inc. accounts; all other tenants follow starting Q4 2026. See the Migration Timeline for the full schedule.

What you can rely on during the transition​

  • Your account ID does not change.
  • Your static SIM IP addresses do not change.
  • Your existing APNs keep working (see APN).
  • Your existing Management API users are moved automatically and keep working.
  • During the VPN upgrade, both 1NCE Platform 1.0 and 1NCE Platform 2.0 traffic can be served in parallel so there is no forced cutover (see VPN Service).

What still requires action​

Even with hybrid accounts, some changes need preparation. Review Breaking Changes and the per-feature pages to find what applies to your setup, and plan enough lead time for each task.